DELIVERY INFORMATION
Important update: 16th October 2024
Dispatch times are currently longer than usual. I’m taking a short break, so all new orders will be processed from 28th October 2024, and will be dispatched within 1-7 working days of this date (please refer to product-specific dispatch times below).
The shop is still open and you can place orders as normal, but please be mindful of this additional processing time. As a thank you for your patience, use the code SCORPIO for an extra 10% off (including sale items, excluding Astro Explore).
If you're ordering non-personalised items and you ideally need to receive them quickly after my return date, please email hello@lottiesuki.co.uk and I'll do my best to accommodate!
Love and sparkles, Lottie x
UK DELIVERY
Royal Mail Tracked 48 (2nd Class) | £1.99-£2.99
Royal Mail Tracked 24 (1st Class) | £2.99-£3.99
Large orders over £100 (such as The Astro Explore Gift Experience) ship at the following rates:
Royal Mail Tracked 48 (2nd Class) | £5.99
Royal Mail Tracked 24 (1st Class) | £7.99
Dispatch Times
Packing and dispatch takes 1-3 business days (excluding personalised items which can take up to 7 business days).
Please note that although your order will be dispatched within the timeframes outlined above (or earlier, wherever possible), sadly I cannot guarantee that it will reach you by a certain date as there may be delivery delays beyond my control. You can check the Royal Mail website here for general service updates in your area.
INTERNATIONAL SHIPPING
I also ship to Europe and the USA using Royal Mail International Tracked shipping. Please see a full list below. International shipping starts at £6.99 and is calculated at checkout. Delivery is estimated to arrive at international destinations within 6-7 working days from dispatch.
Please note that orders from outside of the UK may be subject to customs/VAT fees at the border, and these are the responsibility of the customer. Charges will vary depending on your location.
INTERNATIONAL SHIPPING DESTINATIONS
USA
EUROPE ZONE 1 | France, Ireland, Denmark
EUROPE ZONE 2 | Austria, Belgium, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
EUROPE ZONE 3 | Iceland, Norway, Gibraltar, Switzerland